Acceptable Use Policy

1. Purpose

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using CarVector.io's services. This policy is incorporated into and forms part of our Terms of Service.

2. Zero Tolerance Content

2.1 Child Sexual Abuse Material (CSAM)

• Any sexual content involving minors (under 18)
• Any content sexualizing minors
• Content promoting child exploitation

Per 18 U.S.C. § 2258A, all CSAM will be reported to NCMEC.

2.2 Terrorism and Violent Extremism

• Content promoting terrorist organizations
• Instructions for carrying out attacks
• Recruitment materials for violent groups

2.3 Imminent Violence

• Credible threats against specific individuals
• Plans to commit violent acts
• Incitement to imminent lawless action

3. Prohibited Content

The following content is prohibited and will result in content removal and potential account action:

3.1 Illegal Content

• Content that violates federal, state, or local law
• Drug trafficking or sales
• Weapons trafficking
• Human trafficking
• Fraud or financial crimes

3.2 Harmful Content

• Harassment, bullying, or targeted abuse
• Doxxing (publishing private information)
• Non-consensual intimate images
• Malware or malicious code
• Spam or deceptive content

3.3 Intellectual Property Violations

• Copyright infringement
• Trademark violations
• Trade secret theft

3A. API & Data Use

The following terms apply to all use of the CarVector API and the vehicle data, images, recall information, diagnostic references, and provenance metadata it returns ("CarVector Data").

3A.1 No Caching or Redistribution Below the Business Tier

Free, Developer, and Pro plan subscribers may not cache, store, replicate, warehouse, or redistribute CarVector Data beyond transient in-memory caching for the duration of a single end-user session. Systematic downloading, scraping, or bulk collection of CarVector Data is prohibited on these plans. Persistent storage, caching rights, and bulk export are available on the Business and Enterprise tiers.

3A.2 No Competing Use

You may not use CarVector Data to develop, train, maintain, or operate any API, dataset, or service that competes with CarVector — whether offered on our platform or elsewhere. This includes repackaging, reselling, redistributing, or otherwise making CarVector Data accessible in any form that would substitute for the CarVector Services.

3A.3 Usage Monitoring & Audit

CarVector may monitor API usage for compliance. Automated bulk retrieval, systematic enumeration of vehicle identifiers, or request patterns inconsistent with a subscriber's stated use case may result in rate limiting, suspension, or termination. Verified search and AI crawlers operating within their published guidelines are exempt.

4. Community Guidelines

When participating in community features:

• Be respectful of other members
• Stay on topic in designated forums
• Cite sources when making factual claims
• Do not impersonate staff or other members
• Do not manipulate engagement (vote manipulation, fake accounts)
• Report violations rather than engaging

5. Enforcement

5.1 Enforcement Actions

Violations may result in:

• Content removal
• Warning
• Temporary suspension
• Permanent ban
• Reporting to law enforcement

5.2 Appeals

You may appeal enforcement actions by contacting hello@carvector.io within 14 days. Appeals for zero-tolerance violations will not be considered.

6. Reporting Violations

To report content that violates this AUP:

• Use the report button on any content
• Email: hello@carvector.io